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The employees who installed the systems were professional and courteous and a really nice job. JD has followed up with us at least twice to ensure we are satisfied with his service that we aren't experiencing any problems. I am very satisfied with JD Vigil Heating and AC and would definitely recommend him to anyone considering installing or upgrading their furnace and/or AC systems. When we built our home I did not purchase an A/C unit. For 17 years I have had to hear my wife complain so I finally took action. The other estimators just needed a couple minutes and told me what size unit I needed and it varied from a 3 ton to a 4 ton unit.
JD worked out a good deal with his Lennox vendor to provide his customers with an affordable, high quality heating and air conditioning systems. Additionally, he provided a top of the line controller at about half cost. We were able to upgrade a nearly 20 year old furnace and install air-conditioning this year because of that.
Occupational Safety and Health Administration
I am a do it yourselfer and the main reason is I am a perfectionist. JD's install team did a perfect job and the building inspector even commented on the fact that it was a clean professional installation. I had no cleanup or follow-up work that I needed to do and that is not normal for work that I have done for me.
JD himself even took the time to come to my home to give me ideas on how to retrofit some needed returns that I chose to install myself. JD worked with me on the pricing and for the Lennox AC model I picked I got the best pricing. I also chose to upgrade the furnace to a 93% efficient unit since my furnace was 17 years old and I got a super deal with the purchase and installation of both units. JD's team setup an installation date that worked best for me and his team came in and had it all installed in one day.
The Good Guys You Trust.
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We were new in our house and wanted someone to clean and assess the heating system. He tested the detectors and installed a much more effective thermostat than the one we had. He was punctual, responsive to questions and, as I say, thorough. What exactly he charged I cannot remember, but it was very reasonable.
A Quality Contractor, LLC
They replaced the furnace and installed a/c in our old house and we are very happy. I have been trying to have my windows replaced after a Hail storm. At fist they were nice and worked with my insurance company to get the most they could. Once I signed a contract to get the work done everything went down hill. The windows were installed incorrectly 6 month's after the contract was signed. They had so many excuses they started to blame the manufacture.
Big Valle, a roofing and siding contractor, received willful and repeat citations. The company received citations for the same violations at another site back in May 2016. Home service contractor JD Vigil received one serious citation for not conducting safety inspections at job sites as part of a required safety program. I have had more problems in the last 16 months with the new furnace than I did in the last 10 years with my 32 year-old furnace! They are rude, and very unhelpful when I called.
My interaction with them was all fine and they seemed to be a very professional company. They were on time, professional and explained the new system well. We have been using them for years and would recommend to others. Doug and his crew gets the job done right and stands behind their work. Doors are all they do, so he knows it all and can fix or replace anything. We apologize for the inconvenienceThe people search feature on Superpages.com is temporarily unavailable.
I stand by my remarks about the woman that answered the phone. He said I should have contacted him immediately, and on hind sight I probably should have - - BUT with the attitude the person answering the phone had, he probably wouldn't have "been in" per her!! I called Tuesday to schedule an appointment and they came out on Wednesday. The salesman spent about an hour selling his company's services before looking at the old furnace and the house configuration to aid in his estimating. Due to the age of the home he encountered an old system with which he was unfamiliar so he called his boss and asked him to come the next morning to take a look and "fill in the blanks". The owner arrived promptly the next morning he was very courteious and took a look so he could provide the missing information to the salesman.
I was impressed with the attention to detail shown by all involved. I was consulted by the install folks when warranted. I had confidence they were taking good care of me. Would recommend them to any one looking for A/C. Replacement of furnace and air-conditioning units. BBB Business Profiles are provided solely to assist you in exercising your own best judgment.
That was the last I heard from anyone, I never did receive a bid. Initial meeting was information which went so well we placed an order. That next day J D Vigil secretary called to set up an installation time which worked based on our schedule. Showed up on time and did everything that they said would be done. Robert and John were awesome to work with and not only did a outstanding job with the installation, but clean up and explanation of our new product were spot on. Would recommend they to anyone interested in a new furnace, air conditioning, humidifier, and air filtration.
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